In my opinion, their quality is down the drain and, since Laudisi, the quality is at its worst. And so is their customer service, from the last 2 times I was forced to deal with them.I wonder if the practice of casing their tobaccos has more to do with the company’s recurring mold problems. As for Peterson pipes, the quality seems to be coming back up, thanks to harping from activist Petegeeks.
As with C & D, all Laudisi has in mind is profit and damn the rest, the customer first of it.